We are here to help. Typical response time: within 1 business day.
So we can help you faster, please include in your email:
On the login screen, enter your company code and tap "Forgot password". A reset link will be sent to the email address on your account. If you don't receive it within 10 minutes, check your spam folder and then contact support.
Your company code was sent to your admin when the account was created. If you are the admin and lost it, email support@mahersoftware.com from the email on file and we will look it up for you.
Make sure Bluetooth is enabled in iOS Settings, MizanPOS has Bluetooth permission (Settings → MizanPOS → Bluetooth), the printer is on and in pairing mode, and the printer is a 58mm or 80mm thermal model. Open the app's Settings → Printer, tap Scan, and pick your printer.
Visit our Account Deletion Request page, submit the form, and we will permanently remove your data within 90 days.
Email support@mahersoftware.com with the details above. For urgent production issues, write "URGENT" in the subject line.
We love feedback. Email support@mahersoftware.com with "Feature request" in the subject and describe what you would like and why.
Yes. All business data is isolated per tenant, transmitted over HTTPS, and stored encrypted at rest. See our Privacy Policy for details.
Yes. Log in with the same company code and user email on any iPhone or iPad and your data will sync automatically.
Data is stored on servers operated by MAHERSOFTWARE LLC. For more details see our Privacy Policy.